Accor Hotels is one of the world’s largest and most prominent hospitality groups, with a diverse portfolio of hotel brands across various categories, from luxury to economy. With its strong presence in Malaysia, Accor Hotels Malaysia offers a range of high-quality, world-class accommodations, providing guests with a blend of international standards and authentic local experiences. The company operates a wide range of hotels, from boutique properties to large-scale resorts, serving both business and leisure travelers.
Mission and Vision
Mission:
To deliver exceptional hotel experiences that combine outstanding service, modern amenities, and a deep understanding of local culture, ensuring that every guest feels valued and satisfied during their stay.
Vision:
To be the leading hotel group in Malaysia, known for innovative hospitality, superior service, and an unwavering commitment to sustainability, while offering personalized, culturally immersive experiences for every guest.
Core Values
- Guest-Centric Service:
Providing personalized and attentive service to ensure a seamless and enjoyable stay for every guest, whether traveling for business, leisure, or long stays. - Sustainability:
Promoting sustainable tourism practices by minimizing environmental impact, implementing eco-friendly technologies, and engaging in responsible sourcing of products and services. - Local Experience:
Embracing the local culture, traditions, and cuisine of Malaysia, offering guests authentic experiences that allow them to connect with the destination and its community. - Innovation:
Leveraging the latest technology and service innovations to enhance the guest experience, ensuring convenience, comfort, and personalized services. - Excellence in Hospitality:
Ensuring high-quality service at every level, with a strong emphasis on delivering memorable experiences, clean and comfortable environments, and a focus on guest satisfaction.
EN – Sales Manager GENERAL CASHIER
